Please inspect your package for any visible damage or signs of tampering before signing the delivery note. If you notice any damage or if the security seal has been broken, please do not accept the delivery and request the courier to record a damage report. By following this procedure, your replacement items can be processed and reshipped immediately. We cannot be held responsible for missing or damaged items if the package is accepted without a recorded report. Please notify us of any issues in writing via email including your order number.
For all your inquiries and technical support needs, you can reach us through our online contact form or by emailing our support team. We are here to assist you and will respond to your request as soon as possible.